A Delta Air Lines flight from Detroit to Amsterdam was unexpectedly diverted to New York’s John F. Kennedy International Airport early Wednesday morning due to an incident involving spoiled food served to passengers. Delta Flight 136, carrying 277 passengers, landed at JFK around 4 a.m. after the crew discovered that part of the Main Cabin in-flight meal service was contaminated.
Delta Corporate Communications Spokesperson Lisa Hanna confirmed the incident, stating that medical crews were on hand to treat affected passengers upon landing in New York. The exact number of passengers who consumed the spoiled food has not been confirmed at this time.
In response to the incident, Hanna said, “Delta’s Food Safety team has engaged our suppliers to immediately isolate the product and launch a thorough investigation into the incident.” She added, “This is not the service Delta is known for and we sincerely apologize to our customers for the inconvenience and delay in their travels.
This incident comes just a week after another Delta flight, traveling from Munich to Detroit, was diverted to London’s Heathrow Airport due to apparent illness among six flight attendants. In that case, none of the 229 passengers were affected.
The back-to-back incidents have raised questions about Delta’s in-flight food safety protocols and supplier quality control. The airline’s swift response in isolating the product and launching an investigation demonstrates their commitment to addressing the issue seriously.
As the investigation unfolds, passengers and industry observers will be closely watching Delta’s handling of the situation and any potential changes to their food safety procedures. This incident serves as a reminder of the complexities involved in providing safe and quality in-flight services and the potential impact on passenger safety and travel plans.
Delta Air Lines, known for its high standards of service, will likely face scrutiny in the coming days as more details about the incident emerge. The airline’s response and corrective actions will be crucial in maintaining passenger trust and upholding its reputation in the competitive airline industry.
Credit Cbsnews.com
